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Shipping Policy

SHIPPING TERMS

WHAT DELIVERY OPTIONS DO I HAVE?

 you can choose between Standard Delivery and Express Delivery.

 Shipping Time And Price For United States etc:


Standard Shipping for single- 7-18 business days-14.99

DHL Fast Shipping 3-5 business days, Cost $34.99

 

 Standard Shipping for couple and above - 7-18 business days - Cost $23..99
 DHL Fast Shipping with Parcel Insurance Cost- $44.99

 

Affected by Covid-19, there will be some delay on the delivery.

 The expected time limit due to holidays, weather, traffic control, resources and other reasons will vary from date to date time query, the specific system to real-time return shall prevail.

 From July 7, 2022, new fast shipping to EU countries.

Precautions before shipment

If the client chooses 1-3 business day for quick production, the artist does not need to send the facial rendering to the client for confirmation. The artist will produce and ship directly within 24 hours.

If the client indicates that he/she needs to see a sample before placing the order, the artist will delay the revision time by no less than 24 hours accordingly. The customer will be responsible for any delay in viewing samples.

When customers choose 13-15 working days for handmade, we will send the face design by email to get customers approved. If customer don't get back within 36 hours, we will default you to approve our design and complete the production.

 

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

 

We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.

 

Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.